Refund policy

At Zentavera.store, customer satisfaction is important to us. We want you to feel confident when shopping for beauty tools and cosmetic accessories from our store.

We offer free returns and refunds within 30 days of delivery. If you are not satisfied with your purchase, you may contact us at support@Zentavera.store to request a return.

To be eligible for a return, the item should be unused, in its original condition, and include the original packaging when possible. Once your return request is approved, we will provide instructions for sending the item back.

After we receive and inspect the returned item, we will notify you about the refund status. Approved refunds will be processed back to your original payment method.

Please note that processing times may vary depending on your bank or payment provider.